Email Policy

Effective Date: January 30, 2026

Turnstone Tech LLC sends only transactional and service-related emails through its corporate email program. We do not send marketing or promotional campaigns.

Independently branded products govern their own email programs under their product-specific policies.

Transactional and Service Email Only

We send emails solely to operate and secure our services. These may include:

Magic link authentication emails
Account and security notifications
Invitations to access products or shared content
Support and service communications you request

You will only receive Turnstone Tech corporate email as a result of creating an account, accepting an invitation, joining a waitlist, or contacting us directly.

Complaints and Abuse Handling

If you believe you received an email from Turnstone Tech in error, or if you believe an email is abusive or unauthorized, please report it to:

support@turnstonetechsoftware.com

We review all complaints and take appropriate action, which may include disabling the sending account, restricting access to our services, or implementing additional safeguards to prevent further issues.

Contacting Support

If you have questions about an email you received or need assistance with your account, contact us at:

support@turnstonetechsoftware.com

We aim to respond within 1–2 business days.

Email Policy

Transactional and Service Email Only

Complaints and Abuse Handling

Contacting Support

Company Information