Email Policy
Effective Date: January 30, 2026
Turnstone Tech LLC sends only transactional and service-related emails. We do not send marketing or promotional campaigns.
Transactional Email Only
We send emails solely to operate and secure our services. These may include:
- Magic link authentication emails
- Account and security notifications
- Invitations to access products or shared content
- Support and service communications you request
You will only receive emails as a result of creating an account, accepting an invitation, joining a waitlist, or contacting us directly.
Contacting Support
If you have questions about an email you received or need assistance with your account, contact us at:
support@turnstonetechsoftware.com
We aim to respond within 1–2 business days.
Complaints and Abuse Handling
If you believe you received an email from Turnstone Tech in error, or if you believe an email is abusive or unauthorized, please report it to:
support@turnstonetechsoftware.com
We review all complaints and take appropriate action, which may include disabling the sending account, restricting access to our services, or implementing additional safeguards to prevent further issues.
Company Information
Turnstone Tech LLC
Richmond, Vermont
United States